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comprehensive device protection

comprehensive device protection

Delivering comprehensive damage and malfunction protection that extends past the manufacturer’s warranty, Moto Care Plans feature low service fees, low deductibles, and low monthly costs.

Customer support is experienced and responsive – and all repairs are handled by Motorola-authorized service centres.

Note: Moto Care Protection Plans are available only for select devices purchased from 2017 onward.

2-step
2-step plan activation

Download the Moto Care app and enter your activation code. It’s that simple.

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Transparent repair tracking

Get damage repair status updates in real time on the app or on the web.

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Paperless, cashless process

An industry first. Plus, no extra fees for repairs covered under your plan.

Free pickup and drop icon
Free pickup and drop

With complimentary doorstep service, never visit a service centre again.

extended service plan

Extended Service Plan (ESP)

An ESP gives you an additional year of coverage against electrical or mechanical breakdown or defects to the extent provided by the manufacturer’s original warranty. No additional fees for repairs covered under the plan. No limit on the number of claims you can make.

Screen damage protection Razr

Screen Damage Protection

Warranty coverage extended up to one year, with features including accidental damage protection and expedited shipping.

accident damage protection plan

Accidental Damage Protection (ADP) plan

ADP gives you one year of coverage against liquid damage, physical damage, and damage due to fire, lightning, riots, and other Acts of God perils. No additional fees for repairs covered under the plan. One damage repair is allowed.

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standard warranty

moto care accidental damage protection


moto care extended service plan

PRICE Comes with any smartphone purchase From Rs. 899 to 2,4991 From Rs. 699 to 2,0991
DETAILS Original warranty protection against electrical or mechanical breakdown. Learn more Adds supplementary coverage against liquid damage, physical damage, and damage due to fire, lightning, riots, other Acts of God perils. Learn more Extends original warranty protection against electrical or mechanical breakdown. Learn more
ELIGIBILITY Plan must be bought and activated within 2 days of purchasing a device. Plan must be bought and activated within 30 days of purchasing a device.
TOTAL COVERAGE TERM 12 months 12 months from the purchase date of the Motorola device 12 or 24 months after standard warranty coverage expires
PAPERLESS CLAIMS
FREE DEVICE PICKUP + DROP SERVICE
CASHLESS REPAIRS
REPAIRS BY AUTHORIZED SERVICE CENTRE
REALTIME REPAIR TRACKING ON APP OR WEB
ELECTRICAL & MECHANICAL FAILURE COVERAGE
LIQUID DAMAGE COVERAGE
PHYSICAL DAMAGE COVERAGE (INCLUDING CRACKED SCREENS)
DAMAGE DUE TO ACTS OF GOD PERILS
LOSS/THEFT COVERAGE
DEDUCTIBLES + REPAIR FEES No deductible, no additional fees for repairs covered under the original warranty. No deductible, no additional fees for repairs covered under the Accidental Damage Protection plan. No deductible, no additional fees for repairs covered under the Extended Service Plan.
CLAIM PROCESSING TIME 7-15 days from claim submission to device return 7-15 days from claim submission to device return 7-15 days from claim submission to device return
CLAIMS LIMIT One damage repair. Unlimited repairs up to the plan’s covered value.
PLAN RETURN POLICY Cancel your plan for a full refund within 15 days of purchase. Cancel your plan for a full refund within 15 days of purchase.

Need a repair?

Requesting a repair is easy using the Moto Care app. If you have additional questions, contact us here