Delivering comprehensive damage and malfunction protection that extends past the manufacturer’s warranty, Moto Care Plans feature low service fees, low deductibles, and low monthly costs.
Customer support is experienced and responsive – and all repairs are handled by Motorola-authorized service centres.
Note: Moto Care Protection Plans are available only for select devices purchased from 2017 onward.
|PRICE||Comes with any smartphone purchase||From Rs. 899 to 2,4991||From Rs. 699 to 2,0991|
|DETAILS||Original warranty protection against electrical or mechanical breakdown. Learn more||Adds supplementary coverage against liquid damage, physical damage, and damage due to fire, lightning, riots, other Acts of God perils. Learn more||Extends original warranty protection against electrical or mechanical breakdown. Learn more|
|ELIGIBILITY||—||Plan must be bought and activated within 2 days of purchasing a device.||Plan must be bought and activated within 30 days of purchasing a device.|
|TOTAL COVERAGE TERM||12 months||12 months from the purchase date of the Motorola device||12 or 24 months after standard warranty coverage expires|
|FREE DEVICE PICKUP + DROP SERVICE||—|
|REPAIRS BY AUTHORIZED SERVICE CENTRE|
|REALTIME REPAIR TRACKING ON APP OR WEB|
|ELECTRICAL & MECHANICAL FAILURE COVERAGE||—|
|LIQUID DAMAGE COVERAGE||—||—|
|PHYSICAL DAMAGE COVERAGE (INCLUDING CRACKED SCREENS)||—||—|
|DAMAGE DUE TO ACTS OF GOD PERILS||—||—|
|DEDUCTIBLES + REPAIR FEES||No deductible, no additional fees for repairs covered under the original warranty.||No deductible, no additional fees for repairs covered under the Accidental Damage Protection plan.||No deductible, no additional fees for repairs covered under the Extended Service Plan.|
|CLAIM PROCESSING TIME||7-15 days from claim submission to device return||7-15 days from claim submission to device return||7-15 days from claim submission to device return|
|CLAIMS LIMIT||—||One damage repair.||Unlimited repairs up to the plan’s covered value.|
|PLAN RETURN POLICY||—||Cancel your plan for a full refund within 15 days of purchase.||Cancel your plan for a full refund within 15 days of purchase.|