Frequently Asked Questions

What if I forgot my password?
If you do not remember your password, tap Forgot password and submit your e-mail address. A new password will be sent to your e-mail address immediately.
How can I avoid noise interference on my device?
To avoid background noise or echoes, ensure that there is enough distance between your device and the Wi-Fi® Camera Unit. Use of other 2.4 GHz products, such as Bluetooth® systems or microwave ovens, may cause interference with this product. Keep the Wi-Fi® Camera Unit at least 3ft away from these types of products, or turn them off if they appear to be causing interferen.